Services

Vancouver writing services:

Business and industry documentation
Web and blog writing, editing
Editorial writing, editing
Marketing and communication
Market research and User Interface
Content and Useability design
Graphic and visual design
Resource Coordination
> RATES

Business and industry documentation:

For web, print and applications. Process descriptions, screen instructions, FAQ, glossary, help files; training manuals, user guides, tutorials, cheat sheets; registration and transaction forms; system alerts, emails, confirmation; customer testimonials, success stories, news releases; corporate and staff profiles

Web and blog writing and editing:

Write, proofread, edit, publish and Search Engine Optimize serialized web content with  Drupal, Joomla!, WordPress, Blogger and other open source and Rich Internet Applications. Plus Content Management System (CMS) and back-office weblog admin and maintainance.

Editorial writing and editing for web and print:

Features, essays, profiles, interviews, reviews, round-ups, columns and advertorial. Edit, proofread, fact-check, and revise existing materials. Print/web adaptation, translation readiness. Plus investigative and descriptive writing on travel and tourism, lifestyle and culture, transportation, cycling, and sustainability

Marketing and communication writing for web and print:

News releases, newsletters, emails, advertorial, backgrounders, direct marketing; reports, executive summaries, correspondence; websites and blogs; slideshows; some social media, proposal, and presentation

Market research and User Interface:

Primary research using direct observation, interview, survey, testing. Secondary research using sourcing, academic, resource, media search; design, conduct, compile and analyze consumer opinion polls and user experience testing

Content and usability design for web and applications:

Benchmark, research, design and test User Interfaces and site processes; design Content Management System (CMS) and Rich Internet Application content; wireframes and workflows; tag and code files; manage digital inventory and databases; monitor error reports, fixes and follow-up; some QA

Graphic and marketing design for web, print and applications:

Layout and pre-press on Mac/PC Adobe Creative Suite for marketing materials (brochures, newsletters, advertising, flyers, signage), publications (newspaper, magazine), documentation (manuals, guides), and photo projects; photo/graphics management

Resource coordination:

Recruit, train and supervise a team; research, install and manage department equipment and resources; streamline workflow and timelines; liaise with clients, suppliers and other staff; train and provide customer support (on-site, phone, web demo); maintain accountability to project stakeholders

Rates

Project rates start at $200 and hourly rates start at $50.* Some projects are relatively quick and simple, some require time and research. The more you tell me about your needs, your timeframe, and your budget; the better I can estimate a rate that helps you.

I belong to three professional writing associations, so I strive to work under conditions that are fair within the industry. This includes drawing up a standard agreement with a payment schedule, signing non-disclosure agreements, and respecting copyrights.

*Naturally, some conditions apply. I prefer to quote by the project. For more information see the Professional Writers Association of Canada (PWAC) Best Practices or contact me.

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